iDeskCentric Inc, originally known as iReasoning, established in 2001, offers online help desk service, network management software and services. The company owns and operates and

Major Products and Services

iHelpdesk:A web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
iDesktop:A web-based desktop management software. It can help IT administrators more effectively manage and monitor desktops, servers, software applications and other devices.
MIB Browser:An indispensable tool for engineers to manage SNMP enabled network devices and applications.
SNMP Agent Builder:A Rapid Application Development (RAD) tool for Java based SNMP agent development.
SNMP Agent Simulator:A Java based application that can simulate SNMPv1/v2c/v3 agents.
SNMP API:A high performance, cross platform SNMP Java API for building network management applications.
SysUpTime:A powerful agentless network management software.
TL1 API:A set of Java based APIs providing complete support for building TL1 management applications.